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Warning electric shocks: recall campaign for numerous Apple power supply plugs (Update2)

Warning electric shocks: recall campaign for numerous Apple power supply plugs (Update2)


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Electric shock hazard: Apple recalls certain power supply plugs

The US technology company Apple has started a recall for certain power supply plugs. The company found that pens could break off on the products and that there was a risk of electric shock.

Risk of electric shock

"Apple has found that its three-prong power adapter plug, which is primarily for use in the United Kingdom, Singapore, and Hong Kong, may rarely cause the prong to break off, creating the risk of electric shock, when exposed metal parts are touched, ”writes the US technology company on its website. Apple has therefore launched a recall program for these products.

Plugs affected by the recall can be replaced free of charge

According to the company, these power adapter plugs were shipped with Mac computers and certain iOS devices between 2003 and 2010, and as part of Apple's travel adapter kit.

The power supply plugs affected by the recall can be exchanged for a new one free of charge.

According to Apple, the power adapter plug should be compared to the pictures shown on the website.

According to the information, the affected power connector with three pins are white and have no letters on the inside of the connection point to the Apple power supply.

The new adapters, however, are white and gray on the inside of the connection point to the Apple power supply.

Customers who have purchased an affected AC adapter plug should contact an Apple Authorized Service Provider, Apple Store, or Apple Support for replacement.

"Power supply plugs that are intended for use in Continental Europe, Australia, New Zealand, Korea, Argentina, and Brazil may be affected by Apple's power supply plug recall program," the release said.

The company advises that Apple USB power supplies are not affected by this program.

And this is how the exchange procedure works

Apple will verify your Mac, iPod, iPad or iPhone as part of the exchange using the serial number. So have it ready. Here's how to easily find your device's serial number.

1. Find an authorized Apple service provider.
2. Make an appointment at an Apple Store.
3. Contact Apple Support.

Customers who purchased an Apple Travel Adapter Kit should use one of the options above to replace their affected three-prong power adapter plug.

After an electric shock to the doctor

Electric shock can have dramatic consequences for people. Among other things, life-threatening cardiac arrhythmias can occur, which sometimes lead to ventricular fibrillation.

Then the heart beats so fast that it no longer effectively pumps blood into the circulation. The result can be cardiac arrest.

In addition, there is a risk of the lungs muscles tightening due to the current, which in the worst case can lead to respiratory arrest.

Health experts advise going to the doctor after an electric shock, even if you are supposed to be doing well. Because cardiac arrhythmias can also occur late.

However, if you experience symptoms such as rapid heartbeat, rapid heartbeat, shortness of breath or cramps in your chest immediately after an electric shock, the emergency services must be called immediately.

Apple products suspected of cancer?

Cordless headphones, cell phones, cordless phones and their base stations, Wi-Fi, radio antennas, baby monitors - these and other electrical devices generate a low-frequency electromagnetic field, which is suspected of causing health damage. Some experts believe that these rays can trigger cancer, cellular stress, the increase in harmful free radicals, genetic damage, infertility, learning and memory deficits, and neurological disorders. (ad)

Author and source information


Video: Apple Safety Recall over Power Cable Shock risk (January 2023).